A Mystery Shop is a snapshot of operations at a specific moment in time. It is the best way to systematically review operational effectiveness, efficiency and integrity.
Training is essential for a company to thrive and grow. Servimer believes that a key advantage in a competitive industry is a company’s investment in the learning and growth of personnel.
We offer one-on-one consulting services for every level of operational management. Our consultants are experienced in addressing systemic issues surrounding corporate integrity and profitability.
Servimer provides our clients with objective and in-depth analysis of operations, while educating management and personnel on best practices.
VIDEO MYSTERY SHOPS
About 20% of Servimer mystery shops are ordered as video assignments. Servimer has developed its own specialized video equipment to provide irrefutable evidence needed for retraining or prosecution.