Servimer’s mission is to help businesses align with reality.

OUR SERVICES

MYSTERY SHOPS

A Mystery Shop is a snapshot of operations at a specific moment in time. It is the best way to systematically review operational effectiveness, efficiency and integrity.

TRAINING

Training is essential for a company to thrive and grow. Servimer believes that a key advantage in a competitive industry is a company’s investment in the learning and growth of personnel.

CONSULTING

We offer one-on-one consulting services for every level of operational management. Our consultants are experienced in addressing systemic issues surrounding corporate integrity and profitability.

AUDITING

Servimer provides our clients with objective and in-depth analysis of operations, while educating management and personnel on best practices.

VIDEO MYSTERY SHOPS

About 20% of Servimer mystery shops are ordered as video assignments. Servimer has developed its own specialized video equipment to provide irrefutable evidence needed for retraining or prosecution.

VIDEO SURVEILLANCE SYSTEMS

Servimer develops and installs custom designed covert video surveillance systems for revenue integrity monitoring in facilities and collection vehicles.

 

In 2021, Servimer was ranked among the top 5 companies that mystery shoppers want to work with from among 300+ mystery shopping companies and over one million independent contractors in North America.

(Source: Mystery Shopper Provider Association)

COVERAGE MAP

Servimer provides services and client support 24 hours a day, 365 days a year and has over 20,000 evaluators across all 50 U.S. states, Puerto Rico, and throughout Canada.  

Servimer is the #1 Rated Mystery Shopping in DC, Maryland and Virginia according to Google. Having over 100 five star reviews means that your satisfaction is our biggest priority. 

READ OUR REVIEWS

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