Servimer and MPA Partner for Excellence
Servimer is pleased to announce a new partnership in pursuing operational excellence with the Miami Parking Authority. Nine of the largest MPA parking facilities are initially included in ongoing Servimer evaluations focused on customer service, aesthetics, and operational/revenue integrity.
As the MPA seeks to steward the public resources entrusted to their care, the new custom-designed program with Servimer will incorporate mystery shopping and ongoing data collection to maintain and improve optimal parking experiences for Miami residents and visitors.
“We look forward to accompanying the MPA in their ongoing journey of maximizing operational effectiveness while pursuing true excellence in service to the citizens of Miami,” said Artem Alabin, CEO of Servimer. “The MPA’s commitment to parking as a public service is commendable, and we at Servimer look forward to supporting them in success.”